Skip to main content

Create/Edit Users

User Requirements​

New users are required to include a valid cell phone number as a backup for logging in with Multi-Factor Authentication.

Editing Users

Remove a user from multiple offices at once

alt text

Click the gear icon next to the user's office dropdown. A popup will open with a list of the assigned offices. From here, you can select the items you wish to remove and confirm.

alt text

Multi-Factor Authentication​

Admins and Home Office IT will be able to enable MFA for users. By default, Google Authenticator is used with text messaging as an optional backup.

If the user is also has "Is user a corporate employee" checked, Duo authentication will be required (when MFA is enabled).